I require 24 hour's notice if you wish to cancel any of my services following a booking, whether ‘one-off’ or repeat. If notice is shorter than 24 hour's I would request full of the payment.

In any event, please give me a least 4 working weeks notice if you have any holidays booked or if for any other reason you will not require my services, any changes of days, times, etc this allows me to take bookings from other clients. or I would request full payment. 

​

Cash or bank transfer payments on the first day of the dog walking, cleaning, feeding etc, as discussed and agreed on the meet and greet.

Bank transfers and deposits to be made on the agreed date for pet sitting, feeding etc.

Monthly cash or transfer payments for regular customers on the agreed times and dates discuss in the meet and greets.

​

I offer the first meet and greet for free before taking any news customers on to go through everything and make sure we are both happy.

 

When you make a booking for pet/house sitting or pet feeding request your booking is not confirmed until I have received the agreed deposit. The deposit is non-refundable or transferred to other days, times etc. The remaining balance is to be paid in full the date we agree on. Either by bank transfer or cash payment to be left out on the first day of the sit or feed. 
.
For all of my services, I will not be liable for any damage to your property that your pet causes when in my care/or if any household items stop working e.g (boilers, leakages, drains blocked).

I am happy to let dogs off the lead, if requested to do so by the owner in writing, but I will not be liable for any damage or injury caused by your dog or to other dogs.

​

When pet sitting over night, I will turn off any indoor cameras while in your home, for my own privacy.

 

Any bank holiday work will be changed time and a half and double time on Christmas Day, Boxing Day, Easter Sunday and New Year's Day